Hospice Services

HippaWebButtonSmIt’s your life. Your care. Your way.

Hospice care is designed specifically for patient and families needs. We encourage patients and families to ask questions, take active roles, and communicate wishes, beliefs, and traditions.

We’re there when you need us. Patients and families can call us any time, day or night, with questions or concerns and can speak directly to someone, 24 hours a day. You can contact us via phone, email, or our online form.

The cost is covered. Hospice is a benefit covered by Medicare, Medicaid, and most insurances. As a nonprofit we serve everyone qualified, regardless of ability to pay.

We’re your trusted neighbors. We started here, we live here, we’re staying here. We cared for 4,500 patients last year, and we have more than 600 community volunteers.

Let us help with the details. End-of-life care decisions can be difficult. We offer guidance to help patients and families map out plans.

Care where you live. We offer door-to-door service with prescriptions and equipment delivered directly to patients. Our team cares for patients right where they live so they can keep the comforts of home. We also offer hospice services for patients who live in nursing homes or assisted living facilities. Together, hospice and long-term care providers give residents extra care and support when they need it most. This collaboration offers benefits that include:

Hospice patient and volunteer

Lower Cape Fear Hospice has more than 600 dedicated hospice volunteers who serve as an extra layer of support for our patients and their families

  • Expertise in pain and symptom management
  • Individualized personal care for hospice care patients
  • Information for making end-of-life care decisions
  • Education about treatment options
  • Patient and family emotional and spiritual support
  • 24-hour on-call emergency service
  • Hospice expenses covered by Medicare, Medicaid and private insurances

Patients are also served in hospitals and those who qualify for short-term acute care may receive care in one of our three hospice care centers. Patients’ physicians can continue to manage medical care in coordination with our hospice team. The team provides day-to-day support to hospice patients and their families. Our team members are qualified physicians, nurses, certified nurse assistants, social workers, chaplains, counselors, and volunteers.

Quality of life. Our goal is to help patients live each moment as fully and as comfortably as possible. We offer:

  • Expertise in reducing pain and lessening symptoms
  • Bathing and other personal care
  • Grief and spiritual counseling and support
  • Companionship, respite, and assistance with errands
  • Advance care planning and decision-making assistance
  • Help with family discussions
  • Accessibility to available community resources

Bereavement support: We offer families 13 months of bereavement support and counseling after a patient’s death. We also have special counseling programs for kids and teens–check out our Sunrise Kids program information.

We also offer veteran’s services to qualified patients. Read more in-depth information about veterans’ services at Lower Cape Fear Hospice.

Who pays for hospice care?

Hospice is covered by Medicare, Medicaid, and most insurances. Grants and donations provide coverage to those who cannot pay or who do not have insurance. Patients are admitted to Lower Cape Fear Hospice regardless of ability to pay.

What Medicare Covers

You may receive a hospice consultation with a hospice medical director or hospice doctor to discuss your care options and pain and symptoms management. You don’t need to choose hospice care to take advantage of this consultation service. Medicare will cover the hospice care you get for your terminal illness, but the care you get must be from a Medicare-approved hospice program. Medicare will still pay for covered benefits for any health problems that aren’t related to your advanced illness, such as care for an injury.

Medicare covers the following hospice services when they’re needed to care for your advanced illness and related condition(s):

  • Doctor services
  • Nursing care
  • Hospice aide and homemaker services
  • Social worker services
  • Physical and occupational therapy
  • Speech-language pathology services
  • Medical equipment (such as wheelchairs or walkers)
  • Medical supplies (such as bandages and catheters)
  • Drugs for symptom control or pain relief (may need to pay a small co-payment)
  • Dietary counseling
  • Grief and loss counseling for you and your family
  • Short-term inpatient care (for pain and symptom management)
  • Short-term respite care (may need to pay a small co-payment)
  • Any other Medicare-covered services needed to manage your pain and other symptoms related to your terminal illness, as recommended by your hospice team

What N.C. Medicaid Covers

Depending on your income, Medicaid covers the same hospice benefits as Medicare. In addition, Medicaid covers costs in nursing homes which would include room and board.

Private Insurance

Most insurance plans issued by employers and managed care companies offer a hospice benefit.


Tricare, the health benefits program for military personnel and retirees, has a hospice benefit. The hospice must be a Medicare-certified agency.

Additional Options

No one is refused care because of inability to pay. As a nonprofit supported by the Lower Cape Fear Hospice Foundation, funds may be available from donations, gifts, grants, or other community sources to help cover the cost of care.

If you are seeking hospice care services for yourself, a loved one, or a patient, contact us today to speak with a member of our staff.