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Frequently Asked Questions:

How can I be sure that my donation will go to the county/care center I designate?

All donations are coded to the county of the Donor’s address. If it is a memorial donation, all memorials are coded to the county and location where the patient was served and credited towards that person’s tribute tile. Donations are used to support the expenses budgeted for that county that are not covered by reimbursement sources, Medicare, Medicaid, and private Insurance such as complex cases, respite care, volunteer services, bereavement services, Veteran’s programs, outreach and community education. We cannot and will not restrict a donor’s gift without the Donor’s written instructions to do so.  We are bound by the Donor Bill of Rights to assure our donors that their gifts will be used for the purposes for which they were given.

How soon will I receive a receipt for my donation?

Our policy is to receipt donors within five business days of the day we received the donation. A computer generated letter will be sent to the donor indicating donation amount, date of donation and check number if applicable, as well as the name of the person in whose memory the gift was given. During holidays and the end of each year, response times may be longer as we typically receive a greater volume of donations at those times.

If I made a memorial gift, how long will it be before the family receives an acknowledgment?

Our policy is to send acknowledgements to families within five business days. A hand-written card is completed by a volunteer and sent to the family of the deceased with the name and address of the donor. The amount of the donation is not disclosed to the family.

Is my contribution tax deductible?

Yes. All donations to Lower Cape Fear Hospice are tax deductible by the IRS. Financial information about this organization and a copy of its license are available from the state. Solicitation Licensing Branch at 888.830.4989. The license is not an endorsement by the state.

If I make a donation online, how can I be sure that my gift and my personal information will be secure?

All donations made via the internet are done so using our encrypted online donation form. All donor contact information, including credit card information, is kept in strict confidence with IRS rules and regulations in our encrypted, pass-word protected database. Donors will be assured that information about their donations is handled with respect and with confidentiality to the extent provided by the law.

Can I give anonymously?

Yes. Donors who wish to remain anonymous will not be listed on any lists or printed materials whatsoever.

Can I give in memory or in honor of someone?

You can do both. Gifts can be made in memory of a loved one who has died, or they can be made in honor of someone for a variety of personal and/or professional reasons. For example, several hospice staff, volunteers, or nurses receive gifts made in honor of the services they provide to families.

Can I break my gift up into monthly payments?

Yes. When you make a donation online and learn about the ways your gift impacts those who need us most, you have the opportunity to join our monthly giving club, called Promise Partners. It’s a simple, convenient, hassle-free way to give and it is 100% tax deductible. Donors commit to a monthly gift – like $10, $25, or $50 – rather than making a gift in lump sum. It’s a gift that keeps giving, and it’s easy to budget. You give once, and we draft your card monthly for the specified amount. It is SAFE and SECURE.

How do I make a gift of stock?

Lower Cape Fear Hospice Foundation has an account set up with Wells Fargo Advisors, LLC. The financial advisor is Reid Murchison. Please contact Fran Mott, Shelley Bullard or Janet Dixon at Wells Fargo Advisors, LLC. Direct: 910-509-5252 Toll Free: 800-777-1685.

A Donor Bill of Rights

PHILANTHROPY is based on voluntary action for the common good. It is a tradition of giving and sharing that is primary to the quality of life. To assure that philanthropy merits the respect and trust of the general public, and that donors and prospective donors can have full confidence in the nonprofit and causes they are asked to support, we declare that all donors have rights:

I. To be informed of the organization’s mission, of the way the organization intends to use donated resources, and of its capacity to use donations effectively for their intended purposes.

II. To be informed of the identity of those serving on the organization’s governing board, and to expect the board to exercise prudent judgment in its stewardship responsibilities.

III. To have access to the organization’s most recent financial statements.

IV. To be assured their gifts will be used for the purposes for which they were given.

V. To receive appropriate acknowledgement and recognition.

VI. To be assured that information about their donations is handled with respect and with confidentiality to the extent provided by law.

VII. To expect that all relationships with individuals representing organizations of interest to the donor will be professional in nature.

VIII. To be informed whether those seeking donations are volunteers, employees of the organizations or hired solicitors.

IX. To have the opportunity for their names to be deleted from mailing lists that an organization may intend to share.

X. To feel free to ask questions when making a donation and to receive prompt, truthful and forthright answers.